This Privacy Policy describes how fitlitter.co.nz (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at meow@fitlitter.co.nz or by mail using the details provided below:
Fit Litter NZ, 11 Stanners Street, Eltham, TKI 4322, New Zealand.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with Shopify as required to assist with order-related queries.
Personal Information collected: any details you provide to us when requesting help.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
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We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
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We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. In some cases, this is collected directly, and in other cases through cookies and similar technologies (which you may consent to, depending on your location).
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We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have purchased from other Shopify merchants and may be interested in our products. For more information, see Shopify’s Privacy Policy.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include:
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Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
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Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). Cookies also help us understand how people use the Site so we can improve it.
You can manage or disable cookies through your browser settings, but please note that some features of the Site may not work properly without them.
For the most up-to-date information on cookies used by Shopify stores, you can visit: https://www.shopify.com/legal/cookies.
Your Rights
If you are a resident of New Zealand, you have rights under the New Zealand Privacy Act 2020 to access and correct your personal information. If you would like to exercise these rights, please contact us using the details above.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this page.