OVERVIEW
This website is operated by Fit Litter NZ. Throughout the site, the terms “we”, “us” and “our” refer to Fit Litter NZ. Fit Litter NZ offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or Service on this site is void where prohibited. We do not warrant that the quality of any products, Services, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same account, the same credit card, and/or orders using the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail, billing address, or phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other details, including your email address and payment information, so we can complete your transactions and contact you when needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability arising from your use of optional third-party tools. Any use of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites and will not have any liability for third-party materials or websites. Please review third-party policies before engaging in any transaction.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send submissions (for example, contest entries) or without a request send creative ideas, suggestions, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and use any comments you provide. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation; or (3) to respond to comments. You agree that your comments will not violate any right of a third-party and will not contain unlawful or offensive content. You are solely responsible for your comments and their accuracy.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or shipping. We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders without prior notice, even after you have submitted your order.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to violate intellectual property rights, upload malware, harass others, collect personal information, spam, or bypass security features. We reserve the right to terminate your use of the Service for violating these rules.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free. The Service and all products are provided “as is” and “as available” without warranties of any kind, express or implied. Fit Litter NZ, our employees, and affiliates will not be liable for any damages arising from your use of the Service, except where prohibited by New Zealand law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Fit Litter NZ, its affiliates, officers, employees, and contractors from any claim arising out of your breach of these Terms or your violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall continue to apply.
SECTION 16 - TERMINATION
These Terms remain in effect until terminated by either you or us. You may terminate these Terms by discontinuing use of our site. We may terminate or suspend access immediately if you fail to comply with any provision.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service and any related policies constitute the entire agreement between you and Fit Litter NZ and supersede any prior agreements.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time by posting updates to our website. Continued use of our site after changes are posted constitutes acceptance of those changes.
Mobile Terms of Service
Last updated: 28 August 2025
The Fit Litter NZ mobile message service (“Service”) is operated by Fit Litter NZ. By consenting to SMS/text messages from us, you agree to receive recurring messages including promotions, order updates, and account alerts. Message frequency may vary, and standard carrier message and data rates may apply. You can opt out at any time by replying STOP or by emailing us at meow@fitlitter.co.nz. Your consent is not a condition of purchase. For help, contact us at meow@fitlitter.co.nz.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at meow@fitlitter.co.nz.
Fit Litter NZ
meow@fitlitter.co.nz.
11 Stanners Street, Eltham, TKI 4322, New Zealand